A leader's job often includes changing your people's attitudes and behavior. These are some principles to help achieve this goal.
Principle 1
Begin with praise and honest appreciation.
Principle 2
Call attention to people's mistakes indirectly.
Principle 3
Talk about your own mistakes before criticizing the other person.
Principle 4
Ask questions instead of giving direct orders.
Principle 5
Let the other person save face
Principle 6
Praise the slightest improvement and praise every improvement. Be hearty in your approbation and lavish in your praise.
Principle 7
Give the other person a fine reputation to live up to.
Principle 8
Use encouragement. Make fault seem easy to correct.
Principle 9
Make the other person happy about doing the thing you suggest.
Principle 10
Be a good listener. Encourage others to talk about themselves.
Apply these principles with a sincere and humble self and you will see your leadership skills grow.
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